Whirlpool just sent us notice that they will offer technical assistance with repairs for non-authorized repair companies (those who don’t do Whirlpool warranty work). They are offering either a 1 year subscription service for $125.00 per repairman or $19.95 per call.
For more information you can visit their website here: http://www.servicematters.com or you can call them at 1-800-832-7174 between the hours of 8 and 5 Monday thru Friday.
If you’re stuck in a repair on an out of warranty Whirlpool appliance*, $19.95 might be a great investment. I believe this program is just for professional technicians but really, how are they gonna know? All they’re worried about is if your credit card goes through!